Healthcare wasn't designed
for every nervous system.

The Equality Act says healthcare providers must make reasonable adjustments for disabled people, including neurodivergent people. The law exists. The delivery doesn't.

A 2025 study confirmed that reasonable adjustments "do not guarantee fair access to healthcare for those with disabilities and cancer." The legal floor is there. But a floor isn't a standard.

Meanwhile, neurodivergent patients are left to navigate environments that were never designed for them — chemotherapy bays with fluorescent lights and constant noise, radiotherapy suites where you're alone in a room with a machine, waiting rooms with no quiet space, at-home drains with rotating practitioners who've never been told you process the world differently.

No patient-led, campaigning platform exists in the UK to change this.

Until now.

Annette Friar is a neurodivergent aromatherapist and the founder of Burnt Orchid Organics. She's a member of the Aromatherapy Trade Council and the Complementary Medical Association.

She's also a cancer survivor.

During treatment, she navigated chemotherapy bays filled with fluorescent light and the constant sound of infusion pumps. She sat alone in radiotherapy suites. She had drains at home with rotating practitioners who were never told she processes the world differently. She experienced firsthand what it means to be neurodivergent in a healthcare system designed for neurotypical bodies.

She built the SOFT™ Framework from that experience — not from a textbook. She developed sensory-safe aromatherapy products because she needed them herself. And she's launching Sensory Justice because the system needs to change, not the patient.

Lived experience isn't anecdote. It's evidence.